Contact information

Get in Touch

We'd love to hear from you.

Whether you have a question about an order, need help with a return, or just want to share a photo of your pet enjoying their new mug — we read every email.

Customer Support

📧 Email: support@probshop.shop

⏰ Response time: Within 24 hours, Monday–Friday

🌐 Website: probshop.shop

Common Questions

Before reaching out, you might find a quick answer here:

• Where's my order? Check your email for tracking information, or see our Shipping Policy.
• How do I return an item? See our Return & Refund Policy for full instructions.
• Do you ship internationally? Currently, we ship within the United States only. International shipping is coming soon — sign up for our newsletter to be notified.