Privacy policy

Privacy Policy

This Privacy Policy explains how PawSip Co. ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from probshop.shop.

Information We Collect

When you visit or shop on our website, we collect:

1. Information you provide:

  • Name, email address, shipping and billing address, phone number
  • Payment information (processed securely through Shopify Payments / third-party processors — we do not store full credit card details)
  • Order history and customer support communications

2. Information collected automatically:

  • Browser type, IP address, device type, and operating system
  • Pages viewed, time spent on site, referring website
  • Cookies and similar tracking technologies (see Cookie Policy below)

How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Communicate with you about your order, account, or customer support requests
  • Send marketing emails (only if you opted in — you can unsubscribe anytime)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We share data only with trusted service providers necessary to operate our business, including:

  • Shopify (e-commerce platform and payment processing)
  • Shipping carriers (USPS, UPS, FedEx, etc.) to deliver your orders
  • Email service providers for order notifications and marketing (if opted in)
  • Google Analytics for understanding website performance
  • Legal authorities when required by law

Cookies

Our website uses cookies to enhance your browsing experience, remember your cart, and analyze traffic. You can disable cookies through your browser settings, but some site features may not work properly without them.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Delete your personal data ("right to be forgotten")
  • Opt out of marketing communications at any time
  • Request data portability

To exercise any of these rights, email support@probshop.shop. We will respond within 30 days.

California Residents (CCPA)

Under the California Consumer Privacy Act, California residents have additional rights regarding their personal information. Contact us at support@probshop.shop to make a CCPA request.

Data Security

We use industry-standard security measures, including SSL encryption and PCI-compliant payment processing through Shopify, to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

Questions about this Privacy Policy?

Email: support@probshop.shop Website: probshop.shop